ICT Households 2018 reveals that 40.8 million internet users use taxi or transport apps
Survey by Cetic.br also indicates that half of Brazilians from class DE access the internet
The ICT Households 2018, released this Wednesday (28) by the Brazilian Internet Steering Committee (CGI.br) through the Regional Center for Studies on the Development of the Information Society (Cetic.br) of the Brazilian Network Information Center (NIC.br), reveals for the first time that one-third (32%) of Brazilians who are internet users ordered taxis or rides via apps, which represents 40.8 million people. According to the survey, 28% of users paid for online movie or series services, 12% ordered meals through websites or apps, and 8% paid for music services.
Regarding e-commerce, the ICT Households 2018 reveals that 60% of connected Brazilians searched for prices of products and services, 34% made purchases or orders online, and 19% promoted or sold products and services. The main channels for promotion and sale are social networks (67%), buy-and-sell sites (63%), messages in chat apps (48%), and email (13%).
Among internet users who did not purchase products and services online, the majority prefers to shop in person (83%), do not trust the product to be received (62%), or are concerned about providing personal information or using credit cards online (59%). "Beyond connectivity, digital skills and trust in the internet environment are fundamental factors to boost e-commerce," evaluates Alexandre Barbosa, manager of Cetic.br.
Internet Usage
The ICT Households 2018 reveals that 70% of Brazilians used the internet in the three months preceding the study, which corresponds to 126.9 million people. Segmented by socioeconomic class, there was an increase in the percentage of users from classes DE, which rose from 30% in 2015 to about half of the population in 2018 (48%).
Regarding the devices used, the study indicates that 85% of internet users from class DE access the network exclusively via mobile phones, 2% only via computer, and 13% connect via both mobile device and computer. Among users of this socioeconomic class, 29% access the internet only via Wi-Fi. "It is important to emphasize that, although more and more Brazilians from class DE are using the internet, this access has been occurring almost exclusively through mobile phones and mobile networks, which may limit the development of more complex digital skills and effective appropriation of technologies," comments Barbosa.
Home Connection
Regarding internet access at home, the survey reveals that over the last three years there has been a reversal in the proportion of those who connect via cable or fiber optic and those accessing the network via phone line (DSL). In 2018, 10% of connected households used the network via DSL – in 2015, this proportion was 26%. Meanwhile, access via cable or fiber optic increased from 24% (2015) to 39% (2018).
In urban areas, the growth in the use of cable and fiber optic in households was seven percentage points: from 34% (2017) to 41% (2018). "The data indicates a scenario of substitution of the technologies adopted by internet service providers, as well as the expansion of infrastructure networks. Small providers play an important role in offering internet access service and in the expansion of this network outside major urban centers," evaluates Barbosa. According to data from the ICT Providers 2017 survey, 78% of providers offered fiber optic connection to their clients in 2017 (a proportion that was 49% in 2014).
In its 14th edition, the ICT Households conducted interviews in over 23,000 households across the country, between October 2018 and March 2019, aiming to measure the use and appropriation of information and communication technologies in households, personal access to computers and the internet, activities carried out on the network, among other indicators.
To access the complete ICT Households 2018, and review the historical series, visit https://cetic.br/. Compare the evolution of indicators through the data visualization available at: https://data.cetic.br/cetic/explore?idPesquisa=TIC_DOM.
About Cetic.br
The Regional Center for Studies on the Development of the Information Society, of NIC.br, is responsible for producing indicators and statistics on the availability and use of the internet in Brazil, disseminating periodic analyses and information on the development of the network in the country. Cetic.br is a Regional Study Center, under the auspices of UNESCO. More information at https://www.cetic.br/.
About the Brazilian Network Information Center – NIC.br
The Brazilian Network Information Center — NIC.br (https://www.nic.br/) is a civil, private, non-profit entity that, in addition to implementing the decisions and projects of the Brazilian Internet Steering Committee, has among its responsibilities: coordinating domain name registration — Registro.br (https://www.registro.br/), studying, responding to, and handling security incidents in Brazil — CERT.br (https://www.cert.br/), studying and researching network technologies and operations — Ceptro.br (https://www.ceptro.br/), producing indicators about information and communication technologies — Cetic.br (https://www.cetic.br/), implementing and operating Internet Exchange Points — IX.br (https://ix.br/), enabling the participation of the Brazilian community in the global development of the web and subsidizing the formulation of public policies — Ceweb.br (https://www.ceweb.br), and housing the W3C office in Brazil (https://www.w3c.br/).
About the Brazilian Internet Steering Committee – CGI.br
The Brazilian Internet Steering Committee is responsible for establishing strategic guidelines related to the use and development of the internet in Brazil, coordinating, and integrating all internet service initiatives in the country, promoting technical quality, innovation, and the dissemination of the services offered. Based on the principles of multistakeholderism and transparency, CGI.br represents a democratic internet governance model, internationally praised, where all sectors of society participate equitably in its decisions. One of its formulations is the 10 Principles for Internet Governance and Use (https://www.cgi.br/principios). More information at https://www.cgi.br/.
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Cetic.br and Unesco
In 2012, Cetic.br became a UNESCO Category 2 Center, the first of its kind dedicated to the development of information and knowledge societies. The Center is linked to the Communication and Information (CI) Sector, one of UNESCO’s five areas of work. It contributes to achieving the organization’s strategic objectives by strengthening its efforts to monitor the building of information and knowledge societies. Cetic.br’s scope of action includes Latin America and the Portuguese-speaking countries of Africa.
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