NIC.br announces survey results on internet usage in companies

The ICT Enterprises 2006 reveals data on access to information and communication technologies in companies with 10 or more employees

The Information and Coordination Center of Ponto br — NIC.br (www.nic.br), a non-profit civil entity created to implement the decisions and projects of the Brazilian Internet Steering Committee, CGI.br (www.cgi.br), releases the results of the Survey on the Use of Information and Communication Technologies in Brazil, the ICT Enterprises 2006. Conducted between July and November 2006 throughout the national territory, the study presents data collected from companies with 10 or more employees belonging to the organized sector of the economy in Brazil, listed in RAIS (Annual Social Information Report), and belonging to seven segments of the National Classification of Economic Activities (CNAE 1.0) – sections D, F, G, I, K, and groups 55.1 and 55.2, and groups 92.1 and 92.2.

“The data from ICT Enterprises 2006 shows that the use of computers remains virtually universal among these companies, indicating a high level of computerization in the private sector in the country. 47% of employees in these companies use computers,” says Mariana Balboni, manager of CETIC.br.

According to the survey, the use of computer networks is also quite widespread: the infrastructure is present in 91.9% of the companies, with 87.1% having wired LAN networks; 39.3% have intranets; 20.4% extranets; and 17.4% have wireless LAN networks. In 2006, 35.6% of the companies reported having systems to manage the execution and receipt of orders; 30% use ERP packages and 48.4% CRM applications.

Skills Module

The novelty of the 2006 survey is the inclusion of indicators on companies hiring ICT specialists, i.e., professionals skilled in developing, installing, operating, supporting, and managing systems. 16.7% hired people with these characteristics in the last 12 months.

“The percentages weren’t higher because 28% of the companies faced difficulties related to recruitment. The main reasons for these difficulties are the lack of qualification, which accounted for 83.9% of the declarations, and the lack of professional experience in the field, with 64.4%,” explains Mariana.

In addition to hiring ICT specialists, 17.6% of the companies recruited or attempted to recruit people with ICT skills, meaning professionals capable of effectively using generic software tools. In this case, the challenge of filling vacancies was even greater: 42.3% of the companies reported having faced problems. The primary challenge was the lack of candidates with computer and hardware usage skills (59.8%), followed by the absence of professionals with software knowledge (52%), and a lack of training for Internet use (44.5%).

Internet Usage

The vast majority of companies with computers use the Internet (94.8%) and 38.8% of their employees have access to the network. “However, only 48.8% of the surveyed companies have a website, and just over half have used the network for purchases (52.1%) and for selling products and services (50.2%), indicating that there is still much to be done for the potential of information and communication technologies to be absorbed by the Brazilian productive sector,” says the manager of CETIC.br.

Data related to the type of access shows that 88.8% have a broadband connection. Sending and receiving emails is the most frequent activity, with 97.7%. Information searching (92.4%) and banking and financial services (80%) come right after. 83% of the companies use the Internet to interact with public bodies.

In terms of security, the main resource used is antivirus (98.13%), followed by backups of critical data to the operation of the company (70.4%), the use of anti-spyware software (66.4%), firewall (63%), and antispam (55.3%).

The interviews were conducted by phone, in 2.7 thousand companies with 10 or more employees listed in RAIS (Annual Social Information Report), and belonging to the following segments of the National Classification of Economic Activities (CNAE 1.0): sections D, F, G, I, K, and groups 55.1 and 55.2, and groups 92.1 and 92.2, respectively sectors of Manufacturing Industry; Construction; Trade, Repair of motor vehicles, personal and household goods; Accommodation and food; Transport, Storage and Communications; Real estate, rental and business services activities; and Cinematographic, video, radio and television activities. The RAIS universe includes 2.72 million companies, however only 431 thousand have 10 or more employees, and of these, 344 thousand correspond to the segments addressed in the survey.

The probabilistic sample of the survey was designed by Ipsos Public Affairs — also responsible for data collection and calculation of results — to present a margin of error of, at most, 2% at the national level.

About the Information and Coordination Center (NIC.br)
The Information and Coordination Center of Ponto BR - NIC.br (www.nic.br) is a non-profit civil entity, created to implement the decisions and projects of the Brazilian Internet Steering Committee - CGI.br (www.cgi.br), which is responsible for coordinating and integrating Internet service initiatives in the country. NIC.br is the executive arm of CGI.br and is responsible for domain name registration (Registro.br – www.registro.br), for the Center for Study, Response and Treatment of Security Incidents in Brazil (CERT.br – www.cert.br), for the implementation and operation of Internet Exchange Points (PTT.br – www.ptt.br), and for the Center for Studies on Information and Communication Technologies (CETIC.br – www.cetic.br), whose objective is to produce and disseminate information about the availability and use of the Internet in the country.

Company: Information and Coordination Center (NIC.br)
Source: Mariana Balboni, manager of CETIC.br
Internet: www.nic.br

Press contacts:
S2 Integrated Communication - https://www.s2.com.br
Claudia Fuji - claudiam@s2.com.br
José Luiz Schiavoni (MTb 14.119) joseluiz@s2.com.br

This content was automatically translated with the support of artificial intelligence.