CGI.br releases main ICT Microenterprises indicators
the majority still do not have a website
The Information and Communication Technology Study Center (CETIC.br) announces the results of the 2010 ICT Microenterprises Survey. The data updates the 2007 survey.
Conducted between September and November 2010, with over 1,500 Brazilian companies employing up to 10 employees, the survey indicated stability in the number of computerized microenterprises. In 2007, 69% had computers with Internet access, and this level remained stable in 2010.
Infrastructure
In the three-year interval between the two surveys, there was an increase in the number of microenterprises that have internal computer networks. Following the behavior of companies with 10 or more employees, there is a higher incidence of microenterprises with wired LAN (from 59% to 66%) and wireless (from 17% to 31%).
In terms of connection, there was a decrease of 10 percentage points in access via digital modem using dial-up. The rate, which was 14% in 2007, dropped to 4% in 2010. On the other hand, cable modem access increased from 14% to 28%. However, the most significant difference was observed in cellular (3G modem) connection. Between 2007 and 2010, there was an increase of almost 10 percentage points, rising from 1% to 10%.
Problems with viruses were cited by 48% of microenterprises, indicating that security issues are still present. It is also noted that the adoption of open-source (and free) operating systems remains relatively low, at only 13%.
Internet Use
Regarding the use of ICT, the difference between micro and large companies is quite significant. Companies with 10 or more employees show a level of near-universality, with 97% using computers with Internet access, while in microenterprises, this rate is 69%.
In the case of microenterprises, most respondents (64%) claim they do not need the Internet for their businesses. Even those who declare using it are limited to basic functions, such as sending email (97%) or online searches (88%). Activities that require greater familiarity with the Internet, such as using online banking services, offering consumer services, and using it in training, have relatively low rates, especially when compared to companies with more than 10 employees: 58% of microenterprises use banking services, 51% use instant messaging, and only 40% offer consumer services.
The study also identified that 48% of small businesses restrict employees' access to specific pages, such as social networking sites (33%) and do not allow the use of email (27%). "The number may seem high, but compared to the behavior observed among companies with 10 or more employees, in microenterprises, this level is lower. This shows a trend of decreasing restriction level according to the company size," states Alexandre Barbosa, manager of CETIC.br.
Digital Presence
The presence of microenterprises on the Web is also still small: 73% of them do not have a webpage, and 83% do not even appear in online channels of partners or third parties. Those that have an Internet page offer only basic features, such as catalogs and product price lists.
Another important indicator evaluated in the consultation was the use these companies make of government websites. The rate, which is quite significant and similar to what was presented by larger companies, shows that 71% of microenterprises access government pages. However, only 7% of companies with 1 to 9 employees purchase goods or services from government organizations online, and only 37% make payments to these agencies over the network.
About CETIC.br
The Information and Communication Technology Study Center (CETIC.br) is responsible for producing indicators and statistics on the availability and use of the Internet in Brazil, publishing periodic analyses and information on the network's development in the country. More information at https://www.cetic.br/.
About The Brazilian Network Information Center – NIC.br
The Brazilian Network Information Center – NIC.br (https://www.nic.br) is a non-profit civil entity that implements the decisions and projects of the Brazilian Internet Steering Committee. NIC.br's permanent activities include coordinating the domain name registration - Registro.br (https://www.registro.br), studying, responding, and handling security incidents in Brazil - CERT.br (https://www.cert.br), researching network technologies and operations - CEPTRO.br (https://www.ceptro.br), producing indicators about information and communication technologies - CETIC.br (https://www.cetic.br) and housing the W3C office in Brazil (https://www.w3c.br).
About The Brazilian Internet Steering Committee - CGI.br
The Brazilian Internet Steering Committee coordinates and integrates all Internet service initiatives in the country, promoting technical quality, innovation, and dissemination of the offered services.
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This content was automatically translated with the support of artificial intelligence.
